Privacy Policy

www.ventuservices.com website is owned by Ventus Mechanical Services LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by www.ventuservices.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.ventuservices.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the www.ventuservices.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@ventuservices.com.

Information We Collect

When you register for SMS notifications, we may collect the following information:

Your phone number

Your name (if provided)

Message content and response data

Any other information you choose to provide us

How We Use Your Information

We use the information collected for:

Sending you SMS messages related to business updates, promotions, appointment reminders, service notifications, etc.]

Responding to your inquiries

Improving our Customer support services

Privacy Policy – SMS/MMS Communications

Ventus Mechanical Services LLC values your privacy and is committed to protecting your personal information. We do not engage in any form of SMS or MMS marketing, promotions, or mass messaging campaigns.

We will only send SMS/MMS messages when necessary for service-related purposes, such as appointment confirmations, scheduling updates, or responses to customer inquiries.

We do not share, sell, or distribute your phone number to third parties for marketing purposes.

If you receive any unauthorized messages claiming to be from us, please contact us immediately.

For any questions regarding our privacy practices, please reach out to info@ventuservices.com.

At Ventus Mechanical Services, we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy outlines how we handle your data when you communicate with us via text messages.

Privacy Policy & SMS/MMS Business Hours

At Ventus Mechanical Services, we respect your privacy and communication preferences. By providing your phone number, you consent to receive SMS/MMS messages from us regarding appointments, promotions, and service updates.

SMS/MMS Business Hours

Our SMS/MMS support is available during the following hours:

📅 7 Days a week

⏰ 8 AM– 7 PM Central Time

Messages sent outside of these hours will be responded to on the next business day. Urgent matters should be addressed via phone during business hours.

Privacy & Opt-Out

We do not share or sell your phone number. To opt out of SMS/MMS, reply STOP at any time. Standard messaging rates may apply.

For questions, contact us at info@ventuservices.com.

Information Collection

By opting into our SMS services, you consent to receive text messages related to our services, promotions, and updates. We collect your phone number and any other information you voluntarily provide.

Use of Information

We use your contact details solely for communication purposes, including appointment reminders, service updates, and promotional offers. Your information will not be sold, rented, or shared with third parties for marketing purposes.

Opt-Out & Your Choices

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you may receive a confirmation message, and no further messages will be sent unless you re-subscribe.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Contact Us

If you have any questions about this policy or how we handle your data, please contact us at info@ventuservices.com

Data Sharing & Third-Party Disclosure

We do not sell, rent, or share your personal information with third parties except in the following cases:

To comply with legal obligations

With service providers who assist in delivering our SMS services (e.g., SMS gateway providers)To protect our business and enforce policiesYour rights:

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission is 100% secure, and we cannot guarantee absolute security.

Retention of Data

We retain your data only as long as necessary for business and legal purposes. Once no longer needed, we securely delete it.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Effective Date.

”If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@ventuservices.com.